Time for a change

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Posted on 8th December 2011 by in Search Engine Marketing

Hey folks,

Since early 2010 this blog has been grabbing articles out there from my favourite sources and reposting here to provide a collection of interesting articles in one place.

I hope it was clear that this content was provided by other people and there was no intention to rip it off! Each article had a link to the original!  :)

With the advent of so many blog and social readers I plan to remove all content that I havent created and get into the habit of writing more myself.

I will provide blogroll links to my faves that these articles have come from…..feel free to comment if the current format will be too sorely missed.

Cheers,

Jon

Social Media Metrics: Not as Difficult as You Thought

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Posted on 8th December 2011 by in Search Engine Marketing

Posted by jennita

When was the last time you were asked, “So what’s our average growth rate on Facebook?” Err… Whether it’s a client, a boss, or the CEO of the company, you get questions like this. Ok so perhaps you’ve never heard this exact question, but I can pretty much bet that you’ve heard something similar. They want to know how your social media efforts are doing; they want to know that you’re tracking key performance indicators. But social media isn’t as simple as “track these numbers and *poof* you’ve got it all figured out.”

Determining KPIs

Every social media marketer struggles with which KPIs are the best to track. We know as marketers that having metrics to guide you and measure progress against is super important, yet here we still stand somewhat weary of what to keep an eye on.

While there are many posts out there telling you the absolute best metrics to track in social media marketing, I’d like to take a different approach. Saying there is a top list of metrics we should all blindly collect for collection sake is a dangerous way to approach social media tracking. In fact, I feel strongly that every organization will likely want to keep a close eye on slightly different metrics throughout the lifetime of their social efforts.

I know that throughout my time at Moz, I have paid attention to a number of different social KPIs; some of them are always there, and some of them are project-based. My tracking process has evolved with our social media marketing, so I don’t feel comfortable telling you there is a one-size fits all formula for social media marketing KPIs.

However, what I can get behind is the idea there are pieces to social that need to be measured in an ongoing way to help us better understand the health of our social media efforts. Here at Moz, we wanted to integrate social analytics into our PRO software for this exact reason — to help inbound marketers better know the health of their social media marketing efforts.

What Makes Your Social Efforts Healthy?

When I manage social here at Moz, I am always pushing for four things – growth, engagement, momentum, and results. What those four words mean to your social efforts versus mine might be completely different. However, the new social dashboard we’ve launched is there to help every marketer measure those four pillars more effectively. Let me run through each and give them a little more shape. But when it comes right down to it I truly believe, if you can check in on these four pieces and see progress, your social media marketing efforts are going well.

What Do I Mean by Growth?

I know, I know… everyone always tells you that it’s not the number of followers that count, and for the most part, I agree with this sentiment. However, while it’s not the size that matters most, it’s a great starting point and base to measure your growth. Often times, this is the number that your boss or client (or whoever) cares about.

In about five seconds, I can track the growth of both my Twitter and Facebook accounts, download the data into a csv to track, or show an exact screenshot in my weekly/monthly report. BOOM.

What Do I Mean by Engagement?

“Social media is about engagement.” How many times do you hear that one? Well, it’s true. If you’re not out there engaging with your audience (and vice versa), then what in the heck are you doing? This isn’t the place to go into all the details around how to do that, but I want to show you how easily you can track retweets, mentions, and replies over a given time period.

Do you follow the SEOmoz twitter account? If so, you probably see that we engage with the community quite a bit. To us, monitoring the level of engagement is much more meaningful than how many followers we have. We want to see that our efforts are engaging the community and that our community feels they’re heard and are a part of the greater conversation.

Social analytics in Moz will continue to grow with this in mind. We want to show you not simply that there is activity, but whether it’s valuable activity. What you see right now is simply the starting point. :)
 

What Do I Mean by Momentum?

Whee! To me this is the fun one. Sure, sure, sure the numbers may increase, but showing that the increase each week is gaining momentum is far more important. This is why we track KPIs: to show momentum. You want to see that percentage increase go up!


 

What Do I Mean by Results?

As social media marketers, we’ve had to defend our efforts and worth since the beginning. What does a tweet do for us? What does an engaged conversation on Facebook do for the company’s bottom line? What is the lifetime value of a new set of engaged eyes? Whew… these are hard things to figure out. There are lots of tools out there trying to nail this down.

This is where Moz social analytics comes in… we track your traffic from social media sources. All you have to do is hook your campaign up to GA (which if you have a campaign already you’ve probably already hooked up GA).

Social analytics is our first step in this direction. We aren’t hoping to be your social management platform; we realize that is not where our strength as a company lies. Instead, we have data. We have a slew of data, and we get inbound marketing. We hope to show you how all of your time spent on social actually has worth. We’ve started with traffic. We wanted to show which of your social efforts are resulting in more traffic. This is a great place to start.

So Where Does Moz Go From Here?

We have a goal here to show marketers important data to help them better prioritize their time. Time is a precious thing. We hope that our first stab at social analytics gets you closer to knowing how well your social media management is doing right now and help you better allocate your efforts in the future. We realize the limitations of our first launch, and we would love any requests/feedback/freak outs you have. Once you get a chance to check out the social analytics, please take a second to fill out this quick survey as this will help us build exactly what you want.

In the meantime, get on in there and check it out. No better time to start collecting this data than now.

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A One-Stop SEO Bookmarklet to Quickly Review On-Site SEO

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Posted on 7th December 2011 by in Search Engine Marketing

Posted by twkm

This post was originally in YOUmoz, and was promoted to the main blog because it provides great value and interest to our community. The author’s views are entirely his or her own and may not reflect the views of SEOmoz, Inc.

Shortly before Tom Critchlow's excellent post on using Javascript bookmarklets to help make us more efficient in our jobs as SEOs I had begun work on a bookmarklet that lets me review a variety of on- and off-page SEO factors at a glance without having to leave the page I am looking at.

I wanted something that could quickly tell me how the page title and meta description tags are formatted, how the heading elements are used, and give me access to more external tools for every page I review. Without having to search through the source code.

Tom asked me to share it here, and I assured him I would once it was polished. Well, I'm happy to say that I have now polished it to a point where I feel comfortable sharing it with all of you here at SEOmoz! It has saved me a ton of time already and I hope that it helps you out as well.

Here's a shot of the bookmarklet in action:

A screenshot of the SEO Bookmarklet in action

Install It

Just drag this bookmarklet to your bookmarks bar => SEO

If you want to create it manually you can copy the code below. You will need to create the bookmarklet manually on your iPad, where it is very useful for quickly looking at on-page SEO factors while on the go or sitting in front of a client.

javascript:(function(){var d=document,z=d.createElement('scr'+'ipt'),b=d.body;try{if(!b)throw(0);z.setAttribute('src','http://twkm.ca/min/f=gadgets/resources/seo-bookmarklet/seo-0.1.js');z.setAttribute('id','twkmSEOScript');b.appendChild(z);}catch(e){alert('Please wait until the page has loaded.');}}());

There is also a "Bleeding Edge" version of the SEO Bookmarklet that will receive new features and updates before the "stable" version. You can get more information about installing that one at my blog.

Enjoy the bookmarklet, and let me know in the comments if you have any questions or suggestions.

The Full List of Features

The bookmarklet is broken into four main sections, and each can be hidden or expanded by clicking the title:

  • On-Page Factors

    • Title tag length and value
    • Meta description tag length and value
    • Count of <img> tags with the alt attribute set, and total number of tags on the page
    • Count of <a> tags with the title attribute set, and total number of tags on the page
    • Count of heading elements from h1 to h3 on the page
    • Whether or not sitemap.xml and robots.txt files are present in the root folder of the domain (i.e. "www.seomoz.org/sitemap.xml" or "www.seomoz.org/robots.txt")
    • Whether or not rel=canonical or meta robots tags are present, and what their values are
    • The site cookie
    • The referral URL to the current page
    • A set of links that will perform various tasks on the page, such as the SEOmoz Term Extractor, the W3C Link Checker, and others
  • Research and Intelligence Tools

    • Open Site Explorer links for the current page and current domain
    • An historic backlink graph for the site
    • Access to the Google AdWords keyword tool
    • and links to research and market intelligence resources
  • External Tools

    • De-personalize Google results pages
    • Get Whois data from GoDaddy
    • View past versions of the page you're viewing through the Internet Archive's Wayback Machine
  • Text Length Checker

    • Paste a chunk of text in the text box to find out how many characters are present

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Proving Trust on the Web

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Posted on 7th December 2011 by in Search Engine Marketing

Posted by randfish

For those of us who've been deep in the trenches of online marketing for years, the question of who to trust may seem inane. We've all gravitated to sources of one variety or another, and probably built up a few favorites based on past experience. I've shared some of my selected sources in the past and I (consciously and subconsciously) bias toward trusting news and advice from those over others.

But for those new to the field of web analytics, social media marketing, SEO or a myriad of other practices, it's a true challenge. Case in point, a Q+A question from earlier today:

How do you know what is junk information vs what is truly good SEO advice?  Is it just simply trial and error?  It seems to me that if people find truly good SEO information, they aren't going to be sharing it so easily.  It's the whole, "You get what you pay for".

I've observed and heard this perspective dozens of times. Like the assumption that the "best SEO company in my city probably ranks first for cityname+SEO," it makes sense at first blush, but quickly loses any semblance of logic upon deeper analysis.

The reason is fairly straightforward; SEO at its core is about great content combined with earning great references. Sharing openly, honestly and adding value with that content is far more likely to produce returns in the form of links, reputation, references and customers than staying closed and secretive. Participation in a professional ecosystem almost always yields more value than hoarding "secret discoveries," particularly when those same secrets are being shared elsewhere on a gigantic, relatively level playing field (the web).

But let's say you're completely unfamiliar with the field. You need secondary cues – signals that help you sort the wheat from the chaff. On the web, these follow fairly consistent patterns:

When a piece of content (or an entire site) falls into the right-hand column of untrustworthiness, we tend to reject the information provided. When it falls into the left-hand, trusted column, our instincts are to assign credibility and all the positive associations that accompany it.

There's a lot of boxes to tick to earn trust, but also an incredible amount of value to be had in establishing it. Conversion rates rise. Links, citations, references and social shares increase. The propensity for virality improves. The likelihood of earning a subscriber or a follower or a fan (in all senses of those words) improves. Building trust is like adding an extra percentage on top of every activity web marketers engage in.

Thus, when an SEO reaches out for help earning top rankings or a social marketer wants to know how to get more Facebook fans or drive more traffic from Twitter on a site that looks like this:

Cart Before the Horse
(no offense, but they're ticking box after box from the orange column above)

I'm left wondering, why put the cart before the horse?

Users of the web have been trained through experience (online and off) to seek out indications of trustworthiness. When we enter a new field on the web, we'll use these same signals to evaluate possible resources and channels. So why is it that when we put on our marketing hats, we sometimes revert to paying thousands of dollars for a link building campaign, yet shy away from investing in the foundation of our success – the trustworthiness of the site and brand?

A wise man once said: "Let's stop putting lipstick on pigs and trying to rank 'em." I couldn't agree more (and, I suspect, neither could most of our bottom lines).

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A Tale Of Two Studies: Google vs. Bing Click-Through Rate

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Posted on 6th December 2011 by in Search Engine Marketing

Posted by Slingshot SEO

This post was originally in YOUmoz, and was promoted to the main blog because it provides great value and interest to our community. The author’s views are entirely his or her own and may not reflect the views of SEOmoz, Inc.

Howdy Mozzers! You may remember us from our last study, Mission ImposSERPble (we know, that title was way better), but we're not done yet. After we finished with Google, we started in on Bing. Releasing A Tale of Two Studies in October we shook the foundation of my very desk, by jumping up and down like giddy school girls. But it wasn't all jumping and data. Our findings provided us with a terrible truth.

Did you know that every month, roughly 117 million searches are made for the keyword " google" in Bing? Yeah. Scary.
 
Now for the highlights: Results from the Google study showed that CTR was 18.2% for a No. 1 rank and 10.05% for a No. 2 rank; results from the Bing study showed that CTR was 9.66% for a No. 1 rank and 5.51% for a No. 2 rank.
 
And so that I wouldn't have to write out all the highlights, and because our last infographic was such a success, we made this awesome infographic!
 
Have fun.
 
Bing vs. Google Click-Through Rate by Slingshot SEO

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How Much Do SEO Consultants & Agencies Charge? A Survey that Needs Your Help

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Posted on 6th December 2011 by in Search Engine Marketing

Posted by randfish

In the past few months, a number of folks have brought up this old blog post of mine on SEO pricing. The now 4-year-old content there is in dire need of refreshing, but I don't think that my personal opinion and experience are of acceptable quality to make for a compelling, useful update. Thus, I've created the following survey.

If you own, manage or work at a consultancy/agency in the SEO or adjoining+overlapping fields, your participation is tremendously appreciated.

 

Create your free online surveys with SurveyMonkey, the world's leading questionnaire tool.

 

The results from this survey will be made available to everyone in a blog post that will replace the old one in the next week. Company names and websites will be removed to help protect the privacy of those who've participated (and we're not asking for any highly sensitive items like revenues or client lists).

It's my hope that this new resource can help agencies and consultants as they compare their prices to the distributions of others as well as helping buyers of SEO and inbound marketing services get a sense for the common cost structures associated with the field.

Thanks for your contribution!

p.s. As you might imagine, changing a survey that's been published and collected results is very hard. However, if you have feedback about the survey format or suggestions to improve it, we'll definitely take those into consideration for our broad industry survey, which we'll be launching again in early 2012.

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Competitor Analysis and Benchmarking With the New Domain and Page Authorities

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Posted on 5th December 2011 by in Search Engine Marketing

Posted by dohertyjf

As we all read last week, SEOmoz has released the second Linkscape index update of November, and with that came updated Domain Authority and Page Authority. Many of you probably noticed a change, either as a result of the broader crawl, or as a result of active linkbuilding you have been doing on your site or client sites.

The purpose of this post is to help us orientate ourselves around what our scores mean and how those might compare to other sites that we are aware of. Remember, Domain Authority and Page Authority are strictly link based, so the metrics can be influenced by either more links from more sites, or a few links from higher quality sites. One should remember, however, that Domain Authority and Page Authority are hard to directly influence, as they are a combination of 30+ data points and work on a logarithmic scale. As Matt Peters noted in his blog post called "Introducing SEOmoz's Updated Page Authority and Domain Authority":

Page and Domain Authority are machine learning ranking models that predict the likelihood of a single page or domain to rank in search results, regardless of page content. Their input is the 41 link metrics available in our Linkscape URL Metrics API call and their output is a score on a scale from 1 to 100. They are keyword agnostic because they do not use any information about the page content.

What I want to do here is provide you a framework through which to benchmark your site against others in your niche. I'm going to take a mashup of tools that are already available so that you can go forth and figure out if you have any new competitors in your SERPs (Search Engine Results Pages). Then you can go forward and dig deeper into those sites in your own way to decide how to beat them. Let's go!

Where Do I Start?

The first step to take is deciding which keywords you want to rank for. For the sake of a more complete view of your market's landscape and SERP competitors, I recommend finding at least 20 keywords that would be very valuable for you. I've taken fewer for the sake of brevity, so here are the keywords I am going to be using for this example:

First Tool – Tom Anthony's Competitive Analysis Tool

Some months ago Tom Anthony, one of our London SEO consultants (who grows a wicked mustache, by the way), dropped a tool that he says can help you do competitive analysis in under 60 seconds with the SEOmoz API. Take your keywords and plug them into the tool. You will receive rows of data on your competitors and will be able to see how your site lines up. For the keywords above, this is the data that we see in the sheet:

Full disclosure: I have no affiliation with any of the sites listed above, other than I buy from some of them periodically.

Note – you will need to make a copy of it and get your own SEOmoz API key in order for this to work for you. Full directions on how to set up the sheet are available on the original post as well. What is important to get out of this list is the list of competitors. From the data provided as well, you can see relatively where your site stands for the search results (or by simply including your site at the bottom of the list and enlarging the sheet to include your metrics as well).

Using the above metrics, if I was doing SEO for skichalet.com, I can see that my competitors to beat directly above me are the-house and Cabelas, but really I am gunning for Backcountry.com and REI.com, and I want to know how they are winning. Let's take this a step further and see why our competitors have a higher Page Authority or Domain Authority.

PA Correlation (thanks to Dr Pete)

Now that you have your competitor's DA and PA, and know roughly where you stand compared to them, you can begin to dissect why their PA or DA is so high. Remember, your metrics can be improved by either a) more links from more sites, or b) a few links from more authoritative sites. If you want to know why your competitor is beating you, I recommend using the spreadsheet in this awesome post about Link Profiling with OpenSiteExplorer. This sheet is useful because, according to Matt Peters, Page Authority is the highest correlated metric against a page's ability to rank well (from a link perspective). This sheet will give you a graph of the average Page Authorities of the sites linking to your competitors. After you have taken the data dump from OSE and plugged it into (LINK) the sheet, you will get a graph that looks like this:

If you want to see your competitors distribution compared with yours, use this sheet, which will show you the two side-by-side like so:

Using this, you can see that while your spread may be similar, the competitor on the left has many more linking root domains (the scale is much broader). That's where you need to start.

DA Correlation

You may also find it helpful to see the overall strength of the sites from which your competitors are getting links and the spread of those Domain Authorities across their backlink profile. For this purpose, I built a spreadsheet based off the PA Tool from Dr Pete above. The steps are exactly the same, but instead of the Page Authority graph you receive the Domain Authority graph:

Right here you may come up against a shortcoming of OSE, in that with sites that have a lot of linking root domains you may not be able to get the lower DA links. So watch out for this.

You can grab the Domain Authority Sheet right here.

Final Secret Sauce – SERP Analysis Report + Excel

Finally, now that you have gotten a quick overall look at your competitors and know where you stand and what certain domain and page authorities mean for ranking in your niche, you'll want to make this actionable. The above graphs do not go specific enough to be very actionable, so now let's use the SERP Analysis Report (available in the Keyword Difficulty Tool) to put the data for your specific keywords individually (that you used at the beginning to begin finding your SERP competitors)

A while back I presented a spreadsheet that allows you to take the SEOmoz SERP Analysis Report and dump it into an Excel sheet, which then gives you a bunch of graphs showing you where your site is weak. I'd be remiss to not say that I took this idea from Jason over at BusinessHut who gave away the original spreadsheet before the SERP Analysis Tool existed. You can read the full explanation of this sheet over at my site in the post called Making SEOmoz's SERP Analysis Tool More Awesome, but essentially what you can do with this sheet is:

  1. Get your SERP Analysis Report for your keyword;
  2. Export the data to Excel;
  3. Copy and paste the data into the spreadsheet provided;
  4. Sit back and compare your site to the competitors to find where you need to improve.

Maybe you'll find that your overall number of linking root domains is way low compared to the others in your SERP:

Or maybe you'll see that your on-page targeting is off (which is great since DA and PA are only links based. Now you get a better site picture):

Get the spreadsheet here.


I hope this post has been helpful for you in finding where you compare against your competitors. Knowing approximately what the benchmarks are for your niche can really help with speedy link prospecting and qualifying your site against others.

For those of you who are interested, here are some popular sites and their Domain Authorities, just for a quick snapshot of the web at large:

Arts & Entertainment

Website DmR DA PA Links
AllMusic 6.55 92.77 93.86 168826
Art.com 6.24 82.73 85.57 16493
Art Cyclopedia 6.09 87.48 89.36 29686
AMC Theatres 6.22 80.94 84.08 23760
Art.net 5.34 70.06 74.96 3511
Shihad.com 4.23 34.57 45.24 338
The Official Whitlams Website 4.43 42.16 51.79 147
EntertainmentTonight.org 2.92 14.82 29.02 9

 

Business

Website DmR DA PA Links
Business.gov 6.47 92.71 92.07 23179
Business.com 6.17 88.11 90.05 48786
Prudential 6.31 88.32 90.1 71326
Kansas Insurance Commissioner 5.58 77.07 80.87 2155
WorldBiz.com 5.21 52.25 52.36 1108
HRM Business Practices and Notes 3.62 34.97 45.79 546
Chevron Corporate Solutions 3.12 15.59 28.39 14

 

Economy & Politics

Website DmR DA PA Links
The White House 7.86 100 98.47 721707
Barak Obama 6.59 93.45 93.3 150410
The Democratic Party 6.13 88.2 89.79 88356
Republican National Committee 5.78 83.22 86.01 36615
Democrats.com | The Aggressive Progressives 5.39 72.58 77.05 57713
Iowa Democratic Party 4.79 58.1 64.92 6883
Republican Party of America 3.95 45.35 54.4 260
Vote Brian Sayrs 2.88 14.81 29.01 9

 

Education

Website DmR DA PA Links
Great Schools 6.84 93.78 94 4176177
Guide to Online Schools 5.56 77.64 80.02 76050
Khan Academy 6.22 90.35 91.92 938626
OEDB 5.42 68.01 71.26 540526
Online Education.net 4.92 57.06 64.14 154700

 

Health

Website DmR DA PA Links
WebMD 7.2 97.79 96.63 283163
HealthWorld Online 5.84 82 84.96 16882
Health.com 6.29 88.08 88.42 54716
Men's Health Network 5.58 74.3 78.58 4443
Healthy Child 5.06 56.88 64.04 2222
Healthy Living Natural Foods 4.56 50.91 57.89 1324
All American Healthcare 2.87 13.35 27.79 8

 

Home & Housing

Website DmR DA PA Links
U.S. Department of Housing and Urban Development 7.37 99.6 97.2 353813
HGTV 6.66 91.64 92.4 207110
RealEstate.com 6.01 85.16 87.45 511320
HousingMaps 6.43 71.22 76.02 9403
Get Decorating 4.57 51.78 59.75 3858
Eastern Corner 4.17 46.85 55.59 680
RentSpeed.com 4.27 44.2 53.46 2779
WeBuyHouses.info 2.87 13.35 27.79 8

 

News & Media

Website DmR DA PA Links
CNN 7.34 98.92 97.31 733484
Anchorage Daily News 6.34 89.28 90.78 46456
News-Record 5.97 79.89 83.18 15544
Happy News 5.36 67.83 73.18 5590
News Directory 5.06 67.05 72.47 2829
Napier Mail 4.34 33.21 44.27 97
Kingsburg Recorder 4.03 39.24 49.34 269

 

People & Society

Website DmR DA PA Links
U.S. Department of Education 7.43 100 97.23 222465
ConsumerReports 6.8 96.4 94.73 92732
Consumer Web Watch 5.77 71.68 75.91 1756
Consumerist 5.48 90.83 80.67 40998
South Carolina Department of Education 5.05 59.15 65.94 597
No Nonsense Self Defense 4.64 49.68 57.99 1053
Inner Strength 3.3 18.65 31.98 13
Acqua Beauty Bar 3.93 32.38 41.81 34

 

Science

Website DmR DA PA Links
National Oceanic and Atmospheric Administration 7.28 100 96.95 377258
U.S. Science Portal 6.1 91.3 92.7 37411
Sigma Xi, The Scientific Research Society 5.86 78.05 81.66 14296
Association of Clinical Research Professionals 5.44 69.87 74.85 9982
SciNet Science & Technology Search Engine 4.29 48.62 57.17 2296
Cafe Science Dundee 4 28.84 40.58 379
Society of Natural Science 2.87 13.35 27.79 8

 

Sports & Recreation

Website DmR DA PA Links
Fox Sports 7.01 96 94.94 233064
Official Site of Major League Baseball 6.18 94.87 80.73 25961
FIBA – Home of International Basketball 6.08 84.9 87.4 88890
NCAA Football 5.1 64.98 70.8 15148
Sports Illustrated for Kids 4.8 81.06 61.55 338
North American Gay Amateur Athletic Alliance 6.87 95.22 43.85 499
Swimwatch 3.68 22.31 33.96 360

 

Technology

Website DmR DA PA Links
Apple 8.55 100 98.68 819356
Google Mail 7.2 96.03 95.98 316922
Blackberry 7.14 94.25 94.24 256136
Government of India, Department of Information Technology 5.77 76.82 80.41 10390
Internet History 5.46 73.74 78.03 2794
The Society for the History of Technology 5.05 55.66 62.72 786
The Loop 5.77 74.4 77.69 15103

Websites taken from Rob Ousbey's post and the Getstat Codex.

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Interview with Search Celebrity Gianluca Fiorelli

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Posted on 3rd December 2011 by in Search Engine Marketing

Posted by moosahemani

This post was originally in YOUmoz, and was promoted to the main blog because it provides great value and interest to our community. The author’s views are entirely his or her own and may not reflect the views of SEOmoz, Inc.

SEO is one of the industries that has been misunderstood and underestimated by lot of people and businesses in the past. Many people have considered SEO as the alternate name to SPAM, but by the time businesses when see the great potential and greater ROI more and more people and businesses are now getting involved with this new model of advertizing and marketing.

Big brands like Coca-Cola and Pepsi also understand the importance of Search and Social channels, example of Coke’s “Future Flames” and Pepsi’s selection of social media campaign over Super Bowl Ads are the prime examples.

Search and Social Industry is expanding all around the world like anything and, ethical companies with proven records are getting more and more business every day and they are looking for exponential professionals to get the job done in the possible best way.

There are lots and lots of great SEOs out there but out of them, I have selected one of the most honorable, prominent and tech savvy person and requested him to take some time out of his busy schedule, so that I can interview him!

Fellows! We have with us Gianluca Fiorelli and I’ll be asking few questions strictly related to search and social industry. Obviously, I cannot cover all the questions so you fellows can join me in the comment section. ;)

Gianluca“Gianluca Fiorelli” is one of the amazing and helpful celebrities in the list of Search Experts and an active Mozzer with the Rank ‘#3’ which trust me is hard to get and maintain!

Let’s not get more in to introduction and get directly to the list of questions! ;)

Hello sir! How are you?

I am fine, Moosa. But, please, don’t call me a celebrity, as I am not. I am just an Inbound Marketer who is very active in the Community. But a celebrity, surely I am not.

Question 1: My question starts from the latest, we have recently seen Google eating its own eco system by including its own website in the organic listings! What is your take on this? And don’t you think this will hurt the user experience as well as fewer opportunities for businesses?

Answer: If we look this issue from the Google point of view, Google is feeding and not eating its SERPs with its properties. We must never forget that Google is a business company and not a charity organization; therefore it has to have a profit from its own products. On the other hand, Google, most of the time has the ability to create products that can be useful both for the final users and the websites. Let’s take Google Places: it can be the only opportunity for small local business to be visible in the first page for very competitive keywords.

Therefore, even if it undoubtedly a problem if we think just to organic search, on the other hand the fragmentation of the SERPs because of Universal Search is a great incentive and a real opportunity to diversify the organic traffic sources of a site.

Question 2: What is Schema.org and rel=Author and do you think this is one of the important ranking factors for 2012?

Answer: Both can be considered a way Search Engines can better understand what a page is about (Schema) and how authoritative is the source of that content (Rel=”author” and the soon to be Rel=”publisher”).

Then, both are showing the next future of the Web, hence of Search, which is clearly Semantic. What before was a “movement”, and a mostly a theory, is now promoted directly by the Search Engines. That’s why, especially Schema, will be a ranking factor. My suggestion: the sooner you apply Schema the better, even though it can be a real pain, especially for enormous sites.

Question 3: As you live and work outside US, so probably you have a better idea about International SEO as you might have dealt with the similar kind of clients in your day to day life, my question here is what the best practice is, in your opinion for International SEO, Local TLD, Sub-domain or Subfolder? And why?

Answer: Personally, I would suggest to before understanding what is goal your site has to achieve. Is the business locally present with offices, plants, shops, etc. or not? Are you focusing a specific market, or are you focusing a language-based market? What is the nature of the site? Is it an eCommerce or not?

Just when everything is very clear, then you can decide what to use, if a ccTLD or a Subfolder or, if for some reason you have no other choice, a sub-domain.

Hannah Smith of Distilled wrote a great post about this topic, so I invite you to go read it.

Question 4: Most people in the industry think that Google is one of the most important search engine and they should be ranking well for targeted keywords in Google. Do you think this is a right approach? And Bing and other search engine are ignorable?

Answer: In theory, that is not the right choice. When you optimize a site, you should optimize it so to make it rank perfectly in every search engine. But to concentrate just in Google sometimes it is a quite obvious obligation. For instance, in Italy and Spain Google represent almost the 98% of the search volume, so it is quite natural the SEO and Optimization for Google is practically a synonym.

Question 5: You recently took the interview to Avinash Kaushik, one of the amazing people in the search industry. So, my question is what do you think; is Data important for business? If yes, how important it is to have an eye on data?

Answer: Data is essential for SEO and for any business. Without a perfect analysis of the data, we would be like blind people walking in a dark room. We could guess how successful or how much a failure has been a choice we took, but that would be just that: a guessing.

Thanks to web analytics, we can know for sure what is going wrong and what is going well, but also why; therefore correct our strategy on the go and/or reinforce those tactics we are using and that are giving us conversions.

Personally, I believe that every SEO should learn to know Analytics as much as he knows coding.

Question 6: Let me quickly jump over to the Social side for a while and here is a question for you; Google+ have an impact on rankings and while Google+ was new, I saw people talking about link building is dead; social is the new link building. What’s you take on this?

Answer: I think that to declare that links are dead is incorrect. Surely, social signals are having an increasing importance as ranking factor, as simple citations. But the link related metrics are still important and, even if decreasing in percentage, it still represents the biggest ranking factor.

So, to think your site can rank without link building is a supreme stupidity.

Question 7: You are in the industry from quite a long time now, and this is obvious that you might have done some mistakes a various times, would you like to share the top three mistakes that you committed in the past related to search and social and advice people to avoid them?

Answer: I did and do still a lot of mistakes. In the beginning of my career as an SEO they were due to my inexperience and because I used tricks that caused me penalizations. But, apart those kind of mistake, the ones I learned the most are not technical, but organizational ones. To not be able to manage a project because of a bad organization and so not to be able to get things done, that was my biggest error in the past.

That is why, as a freelance consultant, right now I accept just those jobs that I can successfully manage, and I have learnt to be able to say no if I know I cannot assure the quality the Client deserves.

Question 8: Relatively an easy question, but I don’t see many people asking about this, so in your opinion what are the top 3 on-page factors that least affects the rankings? Like, they have an impact but no big impact?

Answer: Nice question, because us SEOs tend to magnify every little detail transforming it in the new holy grail of search engine optimization.

Personally I consider the Headings over valuated, as the use of bold/italic or the same repetition of that targeted keywords. Not that they are not important, but to get fixated over those kinds of factors is what makes content a bad one, the classic craft-for-bots content. Instead of stressing you about how to use them for SEO, stress yourself about writing a relevant content, a rich one, and an interesting one. Write for your readers, clients and prospects. Doing so you will naturally use those elements that can also add an SEO plus, but you will have done it in a natural way.

Question 9: This time I am coming straight! What is the number one technique you used to acquire high authority links for you and your clients? (Sorry for the direct question)

Answer: In my personal case networking, my secret is becoming familiar with those ones who are behind the high authority sites. And be able to present myself as an authority in my field.

This is a tactic I use also with my clients. First: build your own authoritative voice and at the same time start creating connections with other authoritative voices. With time, these relations will start creating links naturally, or make easier to propose to your contacts a content/service/tools… what so ever to link for.

Question 10: This is not a technical question, but I usually ask this from every search celebrity! How difficult it is to make people i.e. parents, friends who are not in this field and others to understand what SEO is? And what usually is their first reaction?

Answer: It is not an easy task… and usually I tend to explain it just if they ask me. I say to people who are not in the search industry that my job is to help users to find my clients sites on the web when they need them. The answer I give to my small kids: I try to make the web a better place.

Thank you sir, for your time and answering all questions. I am sure this is going to help people understand SEO better!

 

Moosa Hemani is an SEO Analyst and a continuous SEO learner. I don’t have any personal blog but I often writer on different search blogs as a Guest Writer. One can find more about me on my profile or follow me on twitter @mmhemani.

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Using CRO to Make Great Content – Whiteboard Friday

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Posted on 2nd December 2011 by in Search Engine Marketing

Posted by caseyhen

This week we are joined by Carlos del Rio from Agillian, who is based here in Seattle, WA. Carlos will discusses a method that will help you make great content by following 3 easy steps. After watching the video dive into the comments and discuss what your thoughts are on using CRO to make great content.

P.S. It looks like we might have also been joined by a fly, so please excuse him when he flies across the screen a few times….

Video Transcription

Hey Mozzers. I'm Carlos del Rio. I own a consultancy called Agillian, and I am the author of "User Driven Change: Give Them What They Want" and a "Strategic Framework for Emerging Media," which is kind of a mouthful. Even I have trouble saying it.

I am here today to tell you how to use CRO to make great content, and when I say to make great content, I mean for any portion of your marketing campaign. So, you need to make sure that you meet the most basic portion of conversion optimization. I mean the three things that are the most important for all conversion rates are a clear action, a clear purpose, and a clear value. That's what every landing page is trying to do. That's what every pay-per-click ad is trying to do. Tell a person what you want them to do, tell them what it is about, and communicate what the value they're going to get out of the interaction. So, "Buy tires cheap," or "Buy tires, free delivery." Something where they know what it is that they are coming for and that they get something at the other end. For example, if you are writing a piece of content for your blog, you want to be able to answer, "Is it clear what the purpose of this blog is? Is it clear what the topic is? Is it clear that there is a value for this person to share it with their friends?" Essentially if you are doing blog and content marketing, it is really for the links. We know that's what it's about. Same thing with if you're making LOLcats. Same thing if you're sending out an email to solicit a link buy.

So, in all of your strategies you want to know what is this particular campaign doing. Is it helping our users understand what they can do with us? Is it helping them understand who we are, or is it helping them understand what the value is? Each one of the individual pieces, like each piece of link bait or each email or each tool that you build is supposed to answer all three of these very clearly. You want to know exactly how to interact with it. You want to know what it is going to do. You want to know why is it of value to you.

So, if you take the example of, like, LOLcats, we've all seen these. The difference between the millions of LOLcats that nobody cares about and the LOLcats that end up being in your Facebook stream every 15 minutes are that the ones that get shared answer the clear action, which is share me; what is the purpose, this is a LOLcat; and what is the value, this is the funniest LOLcat that I've seen all day. This is the LOLcat that crosses over with my community. If I was to make a cat playing on a computer that said, "I'm up in your Internet messing with your title tags," you're going to find that funny because you are in SEO, but almost everybody else is going to be like, uh, lame.

If you were, say, This or That, Rebecca Kelley did a thing recently that was, "Does Justin Beiber look like Velma from Scooby Doo?" This enrages both people who like Justin Beiber and people who like Velma. So, what she is doing is creating a place where you interact with this piece of content, and she has two groups of people that want to interact with this type of content. They get to show what they think, and they get a value out of having you know what they think. When they pass this on to their friends who come in and do those three things to derive value for themselves, you get traffic, which you are monetizing.

It is the same thing with the LOLcats. Cheezburger makes money off of people coming to visit. They get people coming to visit by thinking about a clear action, a clear purpose, and a clear value from the perspective of their users.

In the same way, you are here in the Moz community, and they have two kinds of users. They have basic users and they have premium users. Well, they keep building new tools, and they have to think about: What is the action of this tool, what is the purpose of this tool, and is it going to be valuable to the community? When they write out to every one of the basic members and say, "We have this great new tool," they have to really go through this process twice. They have the process of does the tool meet these standards? Is it clear what I can do with the tool? Is it clear what the tool is going to deal with? Is it clear that I can get some value out of it? They also have to write an email that it's very clear what they want you to do, which is switch from being a basic to being a premium user. It has to be very clear what this tool is going to do for you, and it has to be very clear that you're going to derive value out of it. Otherwise, they aren't going to get a good conversion rate.

So, hopefully, these examples will give you something that's actionable for your business and let you take conversion rate optimization into all of the things that you're doing for your marketing.

I'm Carlos del Rio. Thanks.

Video transcription by Speechpad.com

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A Letter to Google from Inbound Marketers

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Posted on 1st December 2011 by in Search Engine Marketing

Posted by Jlbraaten

This post was originally in YOUmoz, and was promoted to the main blog because it provides great value and interest to our community. The author’s views are entirely his or her own and may not reflect the views of SEOmoz, Inc.

Hi Google. It’s been great between us, hasn’t it? You’ve always provided great research and measurement tools to support a great search engine, and in return, I’ve done my best to create quality material on the web. Inbound marketers and Google working together, we’ve been improving the Internet one quality web page after another for a while now.

But lately you’ve been doing a few things that make me think you don’t want inbound marketers to create excellent website content anymore. Perhaps you’re just in it to maintain your high prestige now and don’t care about us like you once did. I wanted to drop you a note about few thoughts on inbound marketers’ minds.

SSL Search Sleight of Hand

When you made SSL search the default, we all cringed as you justified hiding organic keyword traffic data in web analytics tools in the name of user privacy. While I also value user privacy, a few things about what you said didn’t add up.

For example, in a recent SEOmoz Whiteboard Friday (about six minutes in), Rand noted to Microsoft’s Duane Forrester that Bing does a good job handling user privacy for keyword traffic in web analytics tools where Google will now be sending (not provided) instead. They’re not considering any changes as drastic as you are. Why did it have to be that way, Google?

You announced that 10 percent would be the norm, and cushioned the announcement by rolling the change out slowly. Now, some sites are reporting between 20 to 50 percent of their organic search traffic as (not provided) instead of the actual keywords since you flipped the switch in early November. Personally, I'm up to about 15%.

Google Analytics Not Provided Segment

Meanwhile, AdWords customers get every bit of keyword data, personalized URLs, and all. What’s up with that? Does that mean that privacy matters unless someone is willing to pay to remove it? Are you aware of how obvious this is to people? It just seems a little evil, and I thought you were against that sort of thing. Just sayin’.

Multi-Channel Second Fiddle

When you announced Multi-Channel Funnels (MCF) in Google Analytics, I was thrilled to get a level of attribution reporting on the channels that are sending traffic to my site. It was neat to see how social media and organic search supported and assisted the goals of my websites.

But then I found that while we can segment and group traffic by channel (e.g., search, social, etc.), Google Analytics users can’t organize MCFs by organic landing page or sections of a website. How am I supposed to see how people interact with the sections of my website as they make their way through their buying process over multiple visits?

Google Analytics MCF Custom Channel Groupings

Again, you allowed us to group segments and channel groupings by AdWords landing page, but not by organic landing page, according to Nick and Avinash of Web Analytics TV (about 5:15 minutes in). Apparently, Google, you only pull in AdWords data for that feature. Of course. Inbound marketers are second fiddle again.

What Gives, Google?

I’ve heard a lot of rumblings lately that perhaps all of these recent indiscretions on inbound marketers are leading up to a suite of offerings for us in the new Google Analytics Premium. For a tiny investment of only six figures a year, I too can have my data back in addition to a person to call and talk to? It doesn’t seem like it’s a fair exchange, especially given how much we’ve given you while you were still up-and-coming.

Before Google Analytics, you knew what happened within Google search, and you saw how sites linked to each other, but you didn’t yet know how people behaved when they were on websites. You needed our data to weave together a complete picture of the web.

And so you bought Urchin, and we all signed up and gave you our data, confident that it would help you make the Internet a better place for all of us. Now I’m not sure it was such a great idea.

Google Analytics Data Sharing Settings

It feels like you got what you needed from us and now you’re going to make the collective “us” pay to continue enjoying the benefits of what we thought was a mutually beneficial relationship. Some may say that’s what we get for using a free product, but I guess I expected more from you, Google.

I want my data back. I want parity with PPC. And, I would kindly like the “&limit=N” feature back too. I miss the old Google that believed in democracy of information and in doing the right thing. Please remember all the good times we’ve had together, and reconsider some of your recent neglect of inbound marketers. Thanks for listening. 

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